Why can't I send e-mail through your SMTP servers? |
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In an effort to help control spam we have implemented a system called SMTP AUTH which checks to make sure you are authorized to send e-mail before allowing you to send messages through the server. When you check your email your login credentials (username/password) are passed to the server which adds you to a list of authorized senders. Please be sure that you check your email within 30 minutes of attempting to send an e-mail.
Note: Select ISP's force you to use their SMTP servers to send email by blocking your ability to make connections to external SMTP servers. Please check with you provider to see if they block port 25 (SMTP) traffic. If they do, you will need to use their SMTP servers to send e-mail. |
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